City Clerk

City Records and Archive Management Services

"Our goal is to comply with Florida law and to serve our citizens in the most efficient and cost effective manner."

Public Records Request
You may submit a public records request by either contacting the City's Records & Archive Management Services at (407) 246-2148 or e-mailing your request to Don Price at don.price@cityoforlando.net. Please include the topic of your request in the subject line of your message as well as in the body of the message. Thank you.

Please note that public record requests are not required to be in writing however it may assist us in processing your request accurately, quickly and efficiently.

State law requires that the City produce specifically identified records in its possession within a reasonable time. City policy states that you should receive an initial response to your request within 48 hours. If a record is not readily available and will require more than 30 minutes to retrieve, you will be provided with an estimate of the retrieval cost and may be asked to pay a deposit before the documents are pulled. The cost of the retrieval will be based on the actual number of hours required to retrieve the documents at the hourly rate of the lowest paid staff capable of performing the retrieval. If the actual cost is less than your deposit, you will be refunded the balance. Likewise, if the actual cost exceeds the estimate, you will be asked to pay the difference. Copies are available for .15 per page.

If you are looking for the following types of information, you may find it on our website and not need to make a public records request.

• Permits

• Business or occupational licenses

• Purchasing/bids

• Vendor contracts

• Code violations on properties